Skip to content
Galaxy Automations
A mechanic in blue overalls standing beneath a car raised on a two-post lift, one hand against the underbody, in a bright workshop with tool chests along the wall.

Missed-call text-back

A missed call is
money walking
out the door.

When you can’t pick up, the caller gets a text from your shop’s number within seconds. They book with you instead of the next name on Google — and every job it brings back gets counted.

10:52 AM — job booked from that text$412
Book a 15-minute demo
  • 10:42 AMMissed call from a new customer
  • 10:42 AMYour number texts them back, automatically
  • 10:44 AM“Brakes are grinding. Can you look this week?”
  • 10:52 AMJob booked$412

One job, start to finish. An example.

See pricing
  • No contract
  • Prices on the site
  • Set up for you by a real person
  • Texts from your own number

The leak

The phone rings while you work. That is when the money leaves.

You cannot answer from under a car or off a ladder. Callers do not leave voicemails anymore, they call the next shop. It happens every day and it never shows up on a report, so nobody adds it up.

62%

of calls to small businesses went unanswered

411 Locals study of 85 small businesses over 30 days, 2016

5 min

Replying in 5 minutes instead of 30 makes you far more likely to qualify the lead

Lead Response Management Study, InsideSales.com and Dr. James Oldroyd, 2007

A plumber reaching into the cabinet under a kitchen sink, both hands on the drain trap.
Both hands, every time it rings.

How it works

Three steps. We do the first two.

Setup is done by a person, not a video course. Your part takes about an hour, once.

  1. We set up texting on your number

    One call to learn your services, your busy seasons, and how you talk to customers. We handle the carrier paperwork. Your phone keeps ringing like it always has.

  2. We build your follow-ups

    Missed-call text-back, reminders, declined-work follow-ups, and review requests, written in your words and approved by you before anything goes live.

  3. You watch recovered money add up

    Replies land in your inbox. Booked jobs get tallied on the dashboard with a dollar amount. You see what it brought back every month.

  4. See the full setup timeline
New caller
  1. Missed call, 10:42 AM
  2. Hey, this is Mike’s Auto. Sorry we missed you, we’re in the bay. What can we help with? Text here and we’ll get right back.10:42 AM
  3. Brakes are grinding on my F-150. Can you look at it this week?10:44 AM
  4. Yep. Thursday 8am or Friday 1pm open. Which works?10:51 AM
  5. Thursday 8. Thanks!10:52 AM
  6. Job booked
Example conversation. The first text goes out automatically. You reply when you can.

The scoreboard

You always know if it is paying for itself.

Every booked job that started with a text gets tallied, with a dollar amount against it. Open it on your phone and see the month so far.

One month, one shop

Example
  • 5 jobsMissed-call text-backs$1,735
  • 3 jobsDeclined work, followed up$940
  • 7 jobsService reminders$815

Recovered this month

$3,490

If that number is not comfortably above what you pay us after a couple of months, you should cancel, and we will tell you so.

Against Pro at $449 a month.

See what it costs

An illustration, not a promise. The figures are made up; the way they are calculated is not — run it against your own numbers.

Trades

Built for the trades that work with their hands.

Each trade gets its own texts, reminders and seasons. Pick yours to see examples in your language.

Photo to come

Photo: Alex next to the plow truck or mower, plain background, natural light

Portrait, 4:5

Deliberately not a stock photograph. This one has to be Alex.

Who is behind this

Built by an owner who missed calls for twelve years.

“I have run my own lawn care and snow plowing company for 12 years. I built this because I know what it is like to watch a call ring out while you are on a mower, and to find out later it was a $2,000 job.”

Alex Tkach — Founder, Galaxy Automations
  • Month to month. No contract, no auto-renewing annual term.
  • Cancel anytime with a text or email. No retention call.
  • Your customer list is yours. Export it whenever you want.
  • Texts come from your business number, not a random one.

Read the longer version

Book a demo

Fifteen minutes.
Then you’ll know whether this is worth it.

A phone call with the person who would set it up. We look at how many calls you miss and whether this fits. If it does not, we will say so.

Book a 15-minute demoSee pricing
  • No contract
  • Prices on the site
  • Set up for you by a real person
  • Texts from your own number